Refund Policy

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Terms and Conditions & Refund Policy for " German Business Solution" German Language Courses

 

1. Enrolment and Agreement
By enrolling in a German language course at “German Business Solution”, the student and/or the fee payer agrees to be bound by these Terms and Conditions, including the Refund Policy outlined below.

2. Course Fee and Payment

  • The total course fee is as specified at the time of enrollment and is inclused of GST.

  • Fees can be paid via the listed acceptable methods: e.g., Bank Transfer, UPI, or Cash.

  • A non-refundable Registration/Admission Fee of an Amount, e.g., ₹23600, is payable at the time of booking a seat to cover administrative costs. This amount is deducted from the total course fee upon full payment.

  • The remaining balance of the course fee must be paid in full before the commencement of the Course, unless a specific installment plan has been agreed upon in writing with the Institute.

3. Refund Policy

The Institute’s refund policy is designed to be fair to both the students and the operational requirements of the Institute.

a) Cancellation Before Course Commencement:

  • If a student cancels their enrollment more than 15 days before the course start date, the Institute will refund the total fee paid, minus the non-refundable Registration Fee and any applicable bank charges.

  • If a student cancels their enrollment within 15 days of the course start date, the Institute will refund 70% of the total course fee paid. The 30% is retained to cover costs of reserved resources and administrative overhead.

b) Cancellation After Course Commencement:

  • No refunds will be issued once the Course has commenced.

  • In exceptional cases, such as a verifiable medical emergency (supported by a medical certificate from a registered practitioner) that prevents the student from continuing the course, the Institute may, at its sole discretion, offer a pro-rated credit note for future batches. This is not an entitlement but a goodwill gesture.

c) Cancellation by the Institute:

  • If the Institute cancels a course before it starts for any reason (e.g., insufficient enrollments), students will be offered a full refund of all fees paid (including the registration fee) or the option to transfer their enrollment to the next available batch.

  • If the Institute is unable to continue a course after it has started, a pro-rated refund will be calculated for the unattended portion of the course.

d) Non-Attendance and Withdrawal:

  • Notice of withdrawal must be submitted in writing hello@germanbusinesssolution.com to the Institute’s admin office.

  • Failure to attend classes (absence) does not constitute a withdrawal and will not entitle the student to a refund or credit.

4. Batch Transfer & Postponement

  • A student may request a one-time transfer to another batch before the course starts, subject to seat availability and upon payment of a transfer fee of an Amount, e.g., ₹5000.

  • Once a course has started, batch transfers are generally not permitted.

  • A student may postpone their enrollment to a future batch before the course starts by informing the Institute in writing. This postponement will be valid for a period of 6 months, after which the fees paid will be forfeited.

5. Course Materials

  • Course materials (books, online access, etc.) are included in the fee. Once provided, they are the property of the student and their cost is non-refundable.

6. Code of Conduct

  • The Institute reserves the right to dismiss any student for misconduct, disorderly behavior, or violation of Institute policies without any refund.

7. Limitations of Liability

  • The Institute will not be responsible for any loss or damage to the personal property of students on the Institute’s premises.

  • While the Institute strives for high-quality education, it does not guarantee specific outcomes or results, such as passing a particular exam.

8. Force Majeure

  • The Institute shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to acts of God, war, riots, fire, strikes, floods, epidemics, pandemics, government restrictions, or internet outages. In such cases, classes may be moved online or postponed, and no refunds will be issued for the period of disruption.

9. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi.

10. Contact Information
For any questions regarding payments, refunds, or these terms, please contact:

Terms & Conditions & Refund Policy For Germany Placement Services (Job & Ausbildung) For Indian Nationals

1. Introduction
This agreement is between German Business solution and with the Candidate/Guardian/payer/Job-seeker for the purpose of securing a employment or vocational training (Ausbildung) placement in Germany.

2. Definitions

  • “Ausbildung” refers to a dual vocational training program in Germany.

  • “Client” or “Candidate” refers to an Indian citizen seeking placement in Germany.

  • “Placement” is deemed successful upon the Candidate’s receipt of a formal contract of employment or Ausbildung contract from a German employer facilitated by the Consultancy.

  • “Visa Approval” is the sole responsibility of the German Embassy/Consulate and is not guaranteed by the Consultancy.

3. Scope of Services for the German Market
The Consultancy agrees to provide the following services:

  • Profile Assessment: Evaluation of the Candidate’s qualifications, skills, and language proficiency for the German market.

  • Counseling: Guidance on suitable career paths (Job or Ausbildung) based on the Candidate’s profile.

  • Job/Ausbildung Matching: Identification of potential employers or training companies in Germany.

  • Application Support: Assistance in preparing German-style application documents (Lebenslauf, Anschreiben).

  • Interview Preparation: Conducting mock interviews and providing guidelines for German employer interviews.

  • Interview Coordination: Arranging and scheduling interviews with German companies.

  • Offer Negotiation Support: Guidance on understanding the German employment contract or Ausbildung contract.

  • Pre-Departure Briefing: Information on German culture, visa process, housing, and registration (Anmeldung).

  • Post-Placement Support: Basic assistance with coordinating with the employer until the joining date.

4. Critical Candidate Responsibilities & Prerequisites
The Candidate acknowledges and agrees that:

  • Language Proficiency: Securing a B1/B2 level German language certificate (from Goethe-Institut, Telc, etc.) is primarily the Candidate’s responsibility. Most placements, especially Ausbildung, require this. The Consultancy may provide language learning guidance but is not responsible for the Candidate’s failure to achieve the required level.

  • Documentation: The Candidate must provide authentic, verified, and translated (if necessary) educational and professional documents.

  • Visa Process: The final visa grant is at the discretion of the German authorities. The Consultancy will provide documentation support and checklist but cannot influence the decision.

  • Financial Readiness: The Candidate must demonstrate Blocked Account (Sperrkonto) funds as required by German immigration law for both employment and Ausbildung visas.

5. Consultancy Fee Structure & Payment Terms

  • Total Fee: The total fee for the complete placement service is varies as per the Nature job/asubildung profile/demand & supply, location in Germany. The Candidate will be informed before choosing our services.

  • Payment Schedule:

    1. Stage 1 – Registration Fee: A non-refundable fee of varies as per the Nature job/asubildung profile/demand & supply, location in Germany, is due upon signing this agreement to commence profile assessment and service activation.

    2. Stage 2 – Upon Interview Shortlisting: A second payment of ₹ amount varies as per the Nature job/asubildung profile/demand & supply, location in Germany, is due upon the arrangement of the first interview with a German employer.

    3. Stage 3 – Upon Contract Receipt: The final payment of ₹ varies as per the Nature job/asubildung profile/demand & supply, location in Germany, is due upon the Candidate’s receipt of a signed employment/Ausbildung contract from the German employer.

  • All fees are exclusive of GST, which will be charged additionally as applicable.

6. Refund Policy for Germany Placements
This policy is strict due to the high resource allocation per candidate and the specific nature of the German market.

A. Non-Refundable Amounts:

  • The Registration Fee is strictly non-refundable under any circumstances, as it covers initial administrative costs, profile evaluation, and market matching efforts.

B. Refund Eligibility:
Refunds for amounts paid beyond the registration fee are only considered under the following scenarios:

  1. Refund from Consultancy:

    • If the Consultancy fails to arrange a single interview with a suitable employer within 12 months from the date of this agreement, the Candidate may request a refund of all fees paid except the non-refundable registration fee.

  2. No Refund Will Be Provided Under These Circumstances:

    • If the Candidate fails to achieve the required B1/B2/C1/C2 German language level.

    • If the Candidate rejects a valid job/Ausbildung offer that matches the agreed-upon profile (e.g., location, salary, role).

    • If the Candidate fails a interview or is not selected by the employer.

    • If the German Embassy rejects the visa application due to:

      • Candidate’s provided documents (e.g., fake credentials, insufficient financial proof).

      • Candidate’s failure in the visa interview.

      • Personal reasons (e.g., medical grounds, past criminal record).

    • If the Candidate voluntarily withdraws from the process at any stage.

    • Force Majeure events (changes in German immigration law, pandemic, etc.).

C. Refund Process:

  • All refund requests must be made in writing via email to hello@germanbusinesssolution.com.

  • Eligible refunds will be processed within 45 working days of written approval.

  • All transaction charges (bank/wire transfer fees) will be borne by the Candidate and deducted from the refund amount.

7. Disclaimer and Limitation of Liability

  • The Consultancy is a facilitator and not a guarantor of employment or a visa.

  • The Consultancy does not guarantee the salary, working conditions, or the continuity of employment with the German employer.

  • The Consultancy shall not be liable for any losses incurred by the Candidate for travel, relocation, or any other costs related to the placement.

  • Liability is limited to the total amount of fees paid by the Candidate.

8. Governing Law and Jurisdiction
This agreement shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi,India.

9. Declaration
By accepting below, the Candidate confirms that they have read, understood, and voluntarily agreed to all the terms and conditions outlined in this document.